Complaints Procedure | Rix Motor Company | Prestige Car Supermarket | Warrington, Cheshire

Nationwide Delivery Available

Call Us On 01925 230360

Rix Motor Company Complaints Procedure

Get in touch with us

We are committed to resolving complaints as quickly as possible. In the unlikely event that you wish to make a complaint, please put this in writing and e-mail to sales@rixmotorcompany.co.uk.

Alternatively, you can post it to the following address:

Rix Motor Company

Hawleys Lane
Warrington
Cheshire
WA2 8JP

We will acknowledge receipt of the complaint within 3 working days and we hope to provide a final response within 4 weeks. We will write to you again within 4 weeks if we are unable to provide a final response within that time period. In any event we will respond to your complaint in full within 8 weeks.

If you are not satisfied with our response, or if a complaint is not resolved after eight weeks, you may refer the complaint to

Financial Ombudsman Service
Exchange Tower
London
E14 9SR